Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- I would highly recommend her to all our friends and family!Randy K., Columbus, OH
“Missy was so helpful when we were looking for auto insurance. She was very prompt in getting us all the documentation needed to finalize it. She took care of everything we needed to have a new policy in place in no time at all. Once we logged into our new insurance portal, she followed up with us to make sure if we were taken care of an sent us our insurance cards. I would highly recommend her to all our friends and family!”
- 5-stars!Susan S., Columbus, OH
“Jason@Detwiler-Brofford Insurance is very helpful, easy to reach and knowledgeable about the insurance products they offer. I felt valued and comfortable that I had the right amount of insurance with the right agency.”
- Everyone we have dealt with has been so knowledgeable and easy to reach.Erin M., Columbus, OH
“Sonya was so helpful and quick to respond to any questions we had. Everyone we have dealt with has been so knowledgeable and easy to reach.”
- 5 out of 5 stars! :-)Anonymous, Columbus, Ohio
“I always got speedy very informative help, and was informed of any changes way in advance. Very understanding customer service. 5 out of 5 stars! :-)”
- They are very helpful and respond to any question I email them.Anonymous, Columbus, Ohio
“They are very helpful and respond to any question I email them. They explain everything thoroughly and go over all my options.”
- Setting everything up was quick and easy...Anonymous, Columbus, OH
“I’m a recent college graduate and figured it was time to hop off my parents’ insurance and make my own way. After getting 5 different quotes from various Columbus-based brokers, I went with DBI for its simplicity. Setting everything up was quick and easy, only requiring a single phone call to verify some personal information. Props to Zachary for doing a great job at making this a painless experience!”
- They are great to work with...Anonymous, Columbus, OH
“They where extremely efficient on getting my business and company trucks covered in one day with an excellent carrier and excellent . They are great to work with and will save you compared to the other companies Thanks Zach”
- ... it made me appreciate the value of an independent agent much more!Anonymous, Ohio
“I came to Zach with virtually no time left when looking for my car insurance, and not only did he hide his annoyance very well as I would have been annoyed with my own self but he was helpful, courtesy and spent a ton of time explaining the differences in my Gieco coverage and the coverage he was able to place for me! I walked away paying 1/2 as much for higher limits and the same deductible for an Erie policy and a ton of peace of mind! He also helped assist me in the early stages of looking for home owners insurance, to which we will be contacting about again soon!!! I’ve not only referred the agency multiple times, but it made me appreciate the value of an independent agent much more!”
- I trust them with all of my insurance needs.Anonymous, Ohio
“DBI quoted multiple carriers to give me the best deal and the best coverages. I trust them with all of my insurance needs. They are local and they are fair. Highly recommend.”
- Very knowledgeable and friendly!Anonymous, Columbus, OH
“Awesome employees. Very knowledgeable and friendly! Able to work with you and help you find the right coverage from the right company!”
- SLScott L., Columbus, OH
“They walked me through the process and I was back to my day very quickly. Very nice people. Highly recommend.”
- RFRod F., Columbus, OH
“Sonya has been very helpful in answering any questions I have. She typically is able to respond the same day or even the same hour. Insurance companies usually get a bad rap but Detwiler-Brofford Insurance does a great job of taking care of their clients.”
- ADAnanda D., Columbus, OH
“Jason Brofford (the owner of Detwiler – Brofford Insurance) came over last week to take pictures of my house from the outside because I switched from State Farm Insurance to Erie Insurance. Jason was extremely easy going amd pleasant to talk to. He spent time to discuss my auto and homeowner’s insurance policies. I really appreciate him sharing his knowledge with me. Missy Rowley is the person that has helped me with the quotes and paperwork to ensure that I would have a smooth transition from State Farm Insurance to Erie Insurance. Thank you so much to both Jason Brofford and Missy Rowley for all the help that you have given me. I am very grateful to both of you. ”
- CAChristina A., Columbus, OH
“I can’t say enough good things about my Agent, Sonya Wasmer. She goes above and beyond to make sure I am getting the best rates and my needs are met. She’s quick to respond and works hard. I would recommend her to my family and friends.”
- JLAnonymous, Columbus, OHCustomer since Jul 2021