Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- ELAnonymous, Columubs, OHCustomer since Oct 2018
“I loved how Cheryl took care of everything. She was very informative and helpful. ”
- RBColumbus, OHCustomer since Dec 2016
“Prompt service, fast easy to understand answers, friendly and polite staff, helpfully in everyway.”
- MCAnonymous, Columbus, OHCustomer since Dec 2015
“Always smiling customer service and every question answered!”
- KTAnonymous, Gahanna, OHCustomer since Aug 2016
“You have been able to provide multiple different services for me and you are always the first place I contact if I’m in need of an additional product or service. ”
- JCJane C., Columbus, Ohio
“I am happy with this insurance company. It was easy to do it all online and all of my questions were answered promptly.
” - GHAnonymous, Gahanna, OHCustomer since Sep 2012
“Jason is who I work with and has always been very accommodating with his personal time when working with him for any questions I have had or working with me for the best coverage and rates for our family’s home and auto insurance.”
- JCColumbus, OHCustomer since Oct 2018
“Quick responses. Helpful and easy.”
- DCAnonymous, Gahanna, OHCustomer since Sep 2018
“You got back with me in a very timely manner, followed up with me, helped me select coverages and saved me money too! Awesome job!”
- KMAnonymous, Gahanna, OHCustomer since Jun 2010
“I feel protected with this local insurance company…they always answer the phone and answer all my questions. They always do free quotes and save me so much money every year. They are never too busy for me!! You will be happy with this company!!!”
- NMReynoldsburg, OHCustomer since May 2016
“I always receive responses in a timely manner. Jason is good to work with, knowledgeable and personable. I would recommend DBI to anyone I know.”
- CRPowell, OHCustomer since Sep 2018
“Great customer service!”
- DSAnonymous, Solon, OHCustomer since Apr 2018
“You kept in contact with me and found the right insurance that fit our needs. We have the best home insurance with one company and the best auto insurance with another. Thank you!”
- CFAnonymous, Columbus, OHCustomer since Aug 2018
“I was looking to change my insurance, when I met with Jason. He thoroughly explained everything to me and made sure I understood the policies. His communication and folllow up was what I liked. ”
- DSAnonymous, London, OHCustomer since Jun 2007
“We’ve been a customer for more than 10 years. We appreciate their customer service and how they take care of us. ”
- BSWest Jefferson, OHCustomer since May 2016
“Anytime I call needing help, it is usually taken care of the same day. Can’t ask for any better service than that.”