Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- DSAnonymous, London, OHCustomer since Jun 2007
“Caring customer service and go above and beyond to help”
- DHJohnstown, OHCustomer since Nov 2013
“We have added and deleted vehicles, changed carriers, and made claims. I can’t think of a single transaction that wasn’t handled quickly. Great service!”
- CBHilliard, OHCustomer since May 1989
“We like knowing that you’re always there for us, even in unusual situations. Like when my brother drove a pontoon boat into too shallow water and the bottom half of the motor had to be replaced. I called and asked about coverage and amazingly all but the deductible was taken care. One doesn’t need additional stress on a family vacation.”
- DNColumbus, OHCustomer since Feb 2018
“You have done everything right”
- ESAnonymous, Columbus, OHCustomer since Mar 2018
“Professional mannerism and your promptness to return call. ”
- LFAnonymous, Columbus, OHCustomer since Nov 2017
“Sonya is always amazing, no matter the problem she is always calm and accommodating. I travel abroad a lot and she helped me get set up on a direct deposit plan so I wouldn’t miss any payments. 10 out of 10 would reccomend Sonya to everyone in Ohio ”
- HBAnonymous, Etna, OHCustomer since Aug 2018
“Missy Rowley is a pleasure to work with i simple say this is what i want and she finds the coverage i need.
” - MDColumbus, OHCustomer since Aug 2018
“Sonya came to our home, sat with us and walked us through all of the various options for both car and home insurance. During the discussion she recommended insurance that would both meet our needs and save us money over what we were currently paying. She did not try to up sell us on anything more expensive. And she helped us lay out a long term plan for insurance stability and saving money.”
- NGAnonymous, Columbus, OHCustomer since Nov 2017
“You are very prompt and I ALWAYS get answers the same day I call. ALWAYS friendly service. ”
- DMAnonymous, Reynoldsburg, OHCustomer since Mar 2019
“I’m really feel proud to work with DBI Insurence by doing Insurence as Commercial Insurence for my Cargo van.”
- JCAnonymous, Galloway, OHCustomer since Mar 2019
“Very responsive and very price competitive with others in the marketplace. Your agents would very closely with us to find the right coverage for our needs.”
- BLAnonymous, Galloway, OHCustomer since Jul 2017
“Sonya has done an amazing job finding us a great rate for both home and auto insurance. She is friendly and upbeat. I can tell she sincerely wants to find any way she can help to find the best rate possible for each customer she handles. She is prompt and has a great sense of urgency when handling matters for her clients. I have already referred a few friends and family to check in with her for great rates.”
- JRAnonymous, Columbus, OHCustomer since Oct 2015
“Zach is a very detailed and thorough representative. He does a wonderful job!”
- JANewark, OHCustomer since Sep 2014
“I have always had a great experience working with Zach Johnson. Each time I need to make adjustments to my coverage (for example, purchasing a new vehicle) or anytime I need to add coverage he and his staff are receptive, expedient, and generally on top of it. I have recommended DBI, and Zach specifically, multiple times to friends and co-workers. Truly a wonderful insurance company and agent. ”
- SSAnonymous, Canal Winchester, OHCustomer since Jan 2018
“I always appreciate Zach answering all of my questions, providing examples, and making himself available when I need. He’s a great agent!”